Philippines’ i-ACT launches portal for reporting road violations

The project is a call for motorists and the public to observe discipline and obey traffic rules.

By Adrian M. Reodique
Dec. 5, 2016

The Philippines' Inter-Agency Council on Traffic (i-ACT) last Friday (2 December 2016) launched its "I WILL ACT" portal, where the public can report various road concerns.

To report, users will need to visit the website of the Metropolitan Manila Development Authority (MMDA) and click on the "I WILL ACT" portal. Thereafter, they have to complete the complaint form with details on the problem, location, and their narration of the incident, which can include photos or videos.

The public can report the following: enforcers extorting, illegally parked vehicles, illegal loading and unloading, bus with open doors, sidewalk obstructions, illegal terminals, overloaded public utility vehicles (PUVs), unattended excavation, and garbage laden waterways.

 "I WILL ACT" is a play of words from the initials i-ACT, which was coined by Chief Supt. Tony Gardiola of the Highway Patrol Group (HPG). Aside from HPG, other members of i-ACT include the Department of Transportation (DOTr), MMDA, Land Transportation Franchising and Regulatory Board (LTFRB), Land Transportation Office (LTO), and the Metro Manila Council which is composed of the 17 Metro Manila mayors. 

According to MMDA General Manager Tim Orbos, they only have about 3,000 traffic enforcers to man and direct traffic in around 1,000 road intersections in Metro Manila. The portal is thus one way of empowering the public and helping them be part of the traffic solution.

"You could see our predicament. It's almost impossible to manage traffic with the present numbers. So our objective here is to empower the public and get the help of the private sector with this project," said Orbos in a press release.

i-ACT Spokesperson Cherrie Mercado added that the project is a call for motorists and the public to observe discipline and obey traffic rules. "We are doing this for our part, as well as for our citizens to do their part in solving the problems on our roads."

Mercado said the project will also gather data which can be used to formulate plans to solve particular concerns.

Meanwhile, Orbos said that after a complaint is verified, the complainant will receive a notification within a week on the status or the action taken by the concerned government agency or unit.