By George Nott
Sept. 26, 2016
The deployment will make the agency Salesforce's biggest client in Australia, along with Telstra.
"It's not just your average child protection system replacement," Hume said. "There will be co-designed applications, several apps really, that will allow case workers to track the experience with our clients and their families and get a much richer experience than was traditionally available from a CRM."
Zoran Bolevich, CEO and CIO, eHealth NSW
Established in July 2014, eHealth NSW is the dedicated organisation within NSW Health to deliver technology-led healthcare to the state. The agency launched its ten year plan in May this year, which includes the development of core clinical systems, integrated care solutions and workforce and business management systems.
Bolevich was appointed as CIO and CEO of eHealth NSW in March, after acting in both roles since July last year.
"Our vision is a one of digital enablement and transformation of health services and we are well under way in achieving that," Bolevich said. "For us cloud-based technologies are a very important part of ehealth's strategy, and a key vehicle towards great innovation."
Bolevich said the agency would be rolling out a new human capital management system next year. eHealth NSW had recently completed the roll-out of one of largest ever Oracle payroll implementations in Australia, placing all 140,000 NSW public health workers, and the Ministry of Health, on the same HR and payroll system.
One of the 'horizons' outlined in the ten year plan was for health workers to access customised real‑time information and training to support patients within a networked health environment.
"The big game for us is the use of data, the use of digital information systems as a partner and a support for clinicians," Bolevich said. "So bringing the latest evidence and best practice to the pipeline across our systems in a consistent way that ensures we can provide safe quality services - every patient every time is the big game for us. It's game changing."
Source: CIO AU