Singapore’s telcos’ networks are resilient despite outages

Singapore’s Cyber Security Agency (CSA) will continue to work with the private sector to mitigate any disruption.

By Kareyst Lin
Jan. 10, 2017


Despite the recent outages, Singapore's telcos' networks are as resilient as those of their international counterparts, said Dr Yaacob Ibrahim, Minister for Communications and Information on 9 January 2017.

He cited how Singtel and Starhub's broadband networks were available more than 99.9 percent of the time in the past year, as required by regulator Infocomm Media Development Authority (IMDA).

In the recent months, both Singtel and StarHub suffered outages. This has prompted Ministers of Parliament (MPs) to question the resiliency of their networks, including towards cyber attacks.   

"We have no reason to believe that there was a cyber attack but we will continue to monitor the situation," said Dr Yaacob, responding in Parliament to MP Ong Teng Koon on what caused Singtel's fibre broadband outage in December. Preliminary findings indicate Singapore's 24-hour islandwide outage was due to a technical failure at its server, which assigned internet protocol addresses to end-users' modems to provide them with a web connection.

Singapore's Cyber Security Agency (CSA) will continue to work with the private sector to mitigate any disruption, Dr Yaacob added.

He also asserted that cyber defense requires everyone's cooperation. "We need everyone within the value chain, businesses, and even consumers like ourselves to put in place some cyber hygiene practices at home and at our workplaces."

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