Improving public security with technology

Huawei and its partners are helping city administrators better prevent, detect and respond to threats or emergencies.

By Nurdianah Md Nur
Aug. 26, 2016


As part of its commitment to help secure smart cities, Huawei has opened a Southern Pacific OpenLab in Singapore.

The 650 sqm facility is also aimed at fostering an open and sustainable ICT ecosystem through joint collaboration with software and industry partners. It will be an open end-to-end one-stop ICT infrastructure platform where partners can verify their solutions in actual network environment, leverage training opportunities in research, marketing and solutions delivery, and use marketing funds to develop and incentivise channel partners, said Huawei.

In line with the new lab, Huawei recently inked Memorandums of Understanding (MoUs) with IT service provider NCS and global security systems provider Tyco to co-create safe city solutions in Singapore.

"[Through the OpenLab and our partners, we will] help enterprises to quickly respond to new market, accelerate their digital transformation, and keep Singapore safe and secure," said Diana Yuan, Global President of Marketing and Solutions Sales Department, Enterprise Business Group, Huawei.

Huawei isn't a new player in the safe city market. "We're involved in more than 100 safe city projects across 30 countries globally," said Koh Hong-Eng, Global Chief Public Safety Expert, Enterprise Business Group, Huawei.

By working with partners, the company provides communication (ie. voice and data), video surveillance, and command and control capabilities to help city administrators stay informed of on-site conditions and enhance emergency response capabilities, he added. He also assured that the solutions are able to operate with legacy systems, which is a key concern for developed countries.

Enhancing emergency response

One country that Huawei recently helped improve their public safety was Saudi Arabia.

Due to the worsening terrorism situations in the region and unstable neighbouring countries, the Saudi government was looking for ways to better protect lives and property. Challenges that hindered public safety in the country include outdated legacy public safety facilities, information siloes as each city used different incident reporting systems, and the lack of unified call-taking and dispatching system which prevented cross-agency collaboration.

To overcome those challenges, Huawei worked with its partner Hexagon Safety & Infrastructure to first integrated four command centres with a unified command platform. Three of the command centres are active, while one is a standby command centre to increase reliability during service disruption or for emergency use.

A call-taking and dispatching system which leverages a Geographic Information System (GIS) was also deployed.  When a call-taker receives an incident call, the system automatically locates the caller on a GIS map, as well as displays emergency response resources - be it the police, medical services or firefighters - near the incident. The appropriate resource can thus be quickly dispatched and be provided with the necessary information.

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